Monday, 29 May 2017

Shoot for the Moon at Trade Shows!

Photo Credit: Mark Boardman, AvSMART's good friend and
 aviation photographer extraordinaire!

You've invested your money, your stand looks fantastic, you have your literature, business cards, intellect and charm at the ready. We hope you do amazingly well, make new contacts, and sell, sell, sell!
We want to make sure your contacts and prospects can buy from you with confidence and without delay.

Having your on-line self-audit registered at means never having to complete another paper audit form. Simply direct your customers to and they can relax knowing, not only can they access your up-to-date information immediately, they will be informed automatically whenever you make updates.

Registering and completing your self-audit is easy, time and cost saving and demonstrates compliance.  We are so confident you will love the system, we'd love you to trial it for free.  
So register today, receive 3 months completely free of charge and shoot for the moon!

Wednesday, 24 May 2017

What's so SMART, AvSMART?

Update anytime, anywhere from any device
Did you know that the "SMART" part of our name is an acronym - Supplier Monitoring and Approvals in Real-Time? We offer the unique ability to keep a track of your supplier self-audits, or to keep your customers informed, as changes happen.

Why's that so great? The traditional way of obtaining or providing  supplier quality information is via paper forms. Thousands of these forms are sent or emailed around the world each year and, as well as the monotonous, repetitive nature of sending / completing virtually the same form over and again, the big problem is that they can be out of date the moment they are returned.

Keeping abreast of changes is a huge task for both buyer and supplier, and often changes aren't notified or discovered until the next round of self-audits, up to two years later.  

In an ideal world, physical audits are carried out on every supplier, but this process takes time and is rolled out over a number of years.  With AvSMART, changes and updates are automatically communicated, which can help with scheduling and prioritising audit visits.

Using AvSMART means, as a supplier, you can update anytime, anywhere in the world with an internet connection, using your phone, tablet, laptop or P.C. As a buyer, having suppliers selected for your MyAvSMART approved supplier list means you will be notified via email when these changes happen.

And that's what's so SMART.

Create your free of charge "MyAvSMART" approved supplier list today or register your self-audit - and enjoy 3 months completely free.

Thursday, 18 May 2017

Great New Look, Same SMART Service

May 2017: AvSMART launches our new website with a totally fresh look and simple navigation.  The home page clearly shows the system is for both buyers and suppliers within the aviation community, click either section for more information.
All subscribers will receive 3 months absolutely free of charge, allowing plenty of time to trial the system and discover the many benefits.

As always, creating your preferred supplier list, selecting any listed suppliers, and receiving all updates to their self-audit is completely free.  

As if this weren't enough, we have created a referral scheme, rewarding our supporters with £75 for successfully registered companies with whom they have shared the many benefits of membership.

There will be more about these subjects in upcoming blogs so please stay tuned!

Monday, 3 October 2016

Time is Precious, Waste it Wisely

In this modern world where the internet makes everything a click away, fast, easy, reliable, why are we still wasting precious time and ignoring K. Bromberg's advice (the author of our title quote)?

“Time is what we want most but what we use worst”. William Penn

In 2007, I sat at the desk of my airline employer, sending out hundreds of self-audits for suppliers to complete, as those suppliers had, doubtless, recently completed for many other airlines and MRO’s.  I knew this task would need repeating in 2 years time and wondered if I'd even have all of the original responses by then, such was the volume of forms sent.  I yearned for time to do my “proper job”, buying aircraft spares, without staying late at the office to catch up.  If I didn’t buy the spares, aircraft would be delayed. If I didn’t stay on top of vendor audits, Quality would raise a non-conformance against Purchasing. The upshot of this could be a hold on purchasing from non-responsive or slow to respond companies.  Potentially this could also delay aircraft as we sought new suppliers.  Neither job could be set aside.

This is a scenario that I know from meetings with counterparts in airlines and MRO’s plays out in aviation engineering globally. Often quality and purchasing departments debate who should take responsibility because nobody wants the paperwork monotony and constant battle to keep everything up to date.

The problem is as bad for the supplier, who no sooner completes the form than something changes, a certificate expires or a process in their quality system changes, and they need to contact all of their customers with the update.  This added to the number of forms received, and the need to complete the whole form for every customer on a two-year cycle equates to an administrative headache.

Wherever the task sits in your organisation, there is a way to liberate the time it consumes. was created to release your time and save you the paperwork and administration burden, providing online aviation vendor self-audits, with updates in real time. So if you want to escape the hamster wheel, simply use the system, and ask your suppliers or customers to use it too (we’ve even made this easy with our “Alert my Buyers” and “Request New Supplier” features). 

So whether you’re a buyer or vendor, quality or purchasing, make sure you’re saving time, or at least wasting it wisely.

 “The bad news is time flies.  The good news is you’re the pilot.” – Michael Altshuler

For more information see the website, previous blogs, or contact us for a demo.

Tuesday, 7 June 2016

Saving time: self-audits on-line

Quantifying the amount of time organisations spend on the self-audit task is difficult.  It will vary from one supplier to the next and from buyer to buyer. What is known is that it is a repetitive task, and needlessly so.  

In my experience as an aviation buyer of 20+ years, vendor management often "falls between the cracks" with neither the quality department nor the purchasing department wanting ownership.  Hardly surprising given how difficult and time consuming it can be to set up initially, and then to control.  

I sent out 500+ self-audits to suppliers, with frequent reminders, keeping accurate records as to if/when they responded, and if they didn't reply I was presented with a non-conformance by the quality department. This was hugely time consuming and took me away from my main task of purchasing spares to support the airline fleet.  Having visited many airlines to discuss, I know that my 500 suppliers is dwarfed by those of some purchasing departments, making it an even more onerous task. From a supplier's viewpoint, it's understandable how there would be a delay in returning these forms, if they are receiving the same (or similar) form from potentially hundreds of buyers.  A quality department has many tasks  and rarely dedicate an individual solely to completing these forms.  Often they produce a standard pack, but even this can take time to keep updated, and costs money to reproduce and re-send.

This particular buyer decided to do something about the problem and here's one thing that is easily quantifiable: is just one form, easy to update, and changes are automatically communicated to buyers using MyAvSMART.  The initial completion may take 20 minutes, with updates taking very little time at all, simply log in and change information as required. 

Please take a look - if it doesn't fulfil your needs let us know why - we can add questions so it becomes the only self-audit tool you need.  One slightly longer form is far preferable to many, many forms repeating the same request for information.  

Be smart with AvSMART.

Tuesday, 31 May 2016

AvSMART: Create business and reduce technical delays.

Here's a compelling story from one of our airline users: 

"We had an AOG at JFK - the aircraft was en route to Miami.  We located a supplier of the part we required in order to fly on very close to the airport. We hadn't previously purchased from this company so had no history.  It was night time and we couldn't get hold of anyone in the quality department to confirm the company approvals.  As a result the crew went out of hours, we had to sub-charter an aircraft at great expense and fly the passengers on to their destination.  If this supplier had shown their self-audit and approvals at, we could have installed the part and issued a permission to fly." 

Supplier registration would have benefitted both companies.  The supplier would have a new major airline as a customer and the airline would have avoided huge expense. 

Just one more reason to act smarter with AvSMART.

Thursday, 26 May 2016

Who's at AP&M Europe 2016? will be attending the Airline Purchasing and Maintenance  expo in London 1st - 2nd June. 

If you’re there we'd love to meet with you and discuss AvSMART (Aviation Supplier Monitoring and Approvals in Real Time), including:

  • For suppliers - how to reduce the self-audit task to just one form, period, and link your ILS inventory.
  • For buyers - "Private AvSMART", our new tool letting you see ALL your supplier self-audits, always current, on-line, tailored to your organisation.  Please contact us for a meeting and, for more information, please visit our website and read our blog.  
See you there!